Shipping policy
At Andina Atelier, each piece is handcrafted with love and care, and we are committed to delivering your treasures safely to your door.
Shipping rates & delivery time
We ship all orders via USPS across the United States.
- Standard Shipping: 3-7 business days – $5.99
- Free Shipping: On orders over $100
- Processing Time: All orders are processed within 1-3 business days before shipping.
Order Tracking
Once your order is shipped, you'll receive an email with your tracking number to follow your package every step of the way.
Important Information
- Andina Atelier is not responsible for lost or stolen packages once they are marked as delivered by USPS.
- Please make sure your shipping address is correct at checkout. If there is an error, contact us immediately at support@andinaatelier.com.
- Shipping delays may occur during holidays or due to unexpected circumstances beyond our control.
If you have any questions or need further assistance, don't hesitate to reach out to us at support2@andinaatelier.com.